Shipping

Through our e-commerce service, King of Truffles is committed to ensuring maximum reliability and security in deliveries, using specialized couriers to guarantee efficient and punctual service. Purchased products will be delivered directly to the address provided during the purchase procedure, accompanied by the relevant documentation.

Delivery times may vary depending on product availability and shipping conditions. However, King of Truffles is committed to providing all necessary information regarding delivery status.

The website automatically calculates the shipping cost based on the weight of the shipment and the destination country.

Any customs duties or charges are dependent on the import laws and policies of the buyer’s country and are the responsibility of the buyer.

In the event of delivery delays not attributable to foreseeable circumstances by the parties at the time of ordering, King of Truffles cannot be held responsible for any damages incurred by the Customer.

At the time of delivery, it is the Customer’s responsibility to check the integrity and condition of the package. In case of damages or anomalies, the Customer has the right to refuse delivery and request compensation directly from the carrier.

In the event of discrepancies between the order placed and the delivery made, the Customer is required to promptly raise a dispute by contacting our customer service at +39 0865.411245 or by sending an email to reclaim@kingoftruffles.com. We will be happy to assist you and resolve any issues as quickly as possible, ensuring your satisfaction.

Read more on the Returns and Refunds page.